Dynamics Expert to Professional Technical Instructor
AI for Trainers, Facilitators, Coaches & Educators — Included with FCI.
Microsoft Dynamics professionals often work where technology, business process, customer experience, implementation, consulting, adoption, and organizational change come together.
Dynamics Expert to Professional Technical Instructor: Develop Portable Professional Instructor Capability
Microsoft Dynamics professionals often work where technology, business process, customer experience, implementation, consulting, adoption, and organizational change come together.
Professional context
Being able to help employees, customers, teams, and stakeholders understand, adopt, apply, and perform with that technology creates another level of professional value.
Practical application
You Already Have the Expertise. Now Build the Capability to Transfer It.
Knowledge transfer
Bring your Dynamics, CRM, ERP, business applications, implementation, consulting, or related expertise.
Career opportunity
Learn to explain technology through business-process and user context.
FCI develops 15 transferable professional instructor competencies: communication, active listening, facilitation, emotional intelligence, presentation, questioning, classroom management, conflict resolution, executive presence, coaching, feedback, adaptability, critical thinking, problem solving, and knowledge transfer.
Transfer What You Know. Develop What Others Can Do.
Technical or occupational expertise provides the subject foundation. Professional instructor capability strengthens communication, facilitation, coaching, and the application of knowledge in real work.
Any One of These Three Pathways Qualifies
Recognized Certification
Relevant technical, industry, professional, or occupational certification.
Professional Experience
At least one year of relevant professional experience.
Employer Verification
An employer verification letter confirming relevant expertise.
Only one accepted pathway is required. No college degree is required.
Choose Your Professional Instructor Certification Pathway
FDTEC Certified Instructor™
Develop professional instructor competencies around the expertise you already possess. Includes the AI module, digital credential, and lifetime course access.
Explore Standard FCIFCI Capstone Verified
Extend the FCI pathway with applied instructional performance verification.
Explore Capstone VerifiedApplying Instructor Capability in This Professional Context
Microsoft Dynamics professionals often work where technology, business process, customer experience, implementation, consulting, adoption, and organizational change come together.
Microsoft Dynamics professionals often work where technology, business process, customer experience, implementation, consulting, adoption, and organizational change come together.
Being able to help employees, customers, teams, and stakeholders understand, adopt, apply, and perform with that technology creates another level of professional value.
You Already Have the Expertise. Now Build the Capability to Transfer It.
Bring your Dynamics, CRM, ERP, business applications, implementation, consulting, or related expertise.
Learn to explain technology through business-process and user context.
Strengthen questioning, coaching, feedback, adaptability, and problem solving.
Use AI to prepare faster, create scenarios, adapt explanations, and increase productivity.
Build capability that can travel across technologies, clients, organizations, industries, and professional roles.
Expertise is the foundation. Professional instructor capability is the multiplier.
A Successful Dynamics Implementation Requires More Than Configuring the Technology.
Business applications create value only when people understand how to use them, why processes are changing, what better performance looks like, and how the system fits into their real work.
That creates a natural role for professionals who can combine subject expertise with professional instructor capability.
Help users understand functions, workflows, processes, and system behavior.
Translate platform functionality into practical business-process context.
Help users develop confidence as they transition into new systems, processes, and workflows.
Guide conversations, questions, practice, feedback, and understanding during implementation.
Help people practice, troubleshoot, improve, and become more independently capable.
Turn specialist knowledge into capability customers, employees, and teams can actually use.
Qualification and Certification Assessment
Candidates qualify through one accepted pathway: a relevant technical, industry, professional, or occupational certification; at least one year of relevant professional experience; or employer verification of relevant expertise. No degree required.
The FCI assessment includes 50 questions, a two-hour time limit, a 75% passing score, and multiple attempts.
Frequently Asked Questions
Is the AI module included with FCI?
Yes. AI for Trainers, Facilitators, Coaches & Educators is included with FCI.
How do I qualify for FCI?
Candidates qualify through one accepted pathway: a relevant technical, industry, professional, or occupational certification; at least one year of relevant professional experience; or employer verification of relevant expertise. No degree is required.
What is the FCI certification assessment?
The assessment has 50 questions, a two-hour time limit, a 75% passing score, and multiple attempts.
What are the self-paced program prices?
FDTEC Certified Instructor™ is $1,497. FCI Capstone Verified is $2,497.
How long is the FCI credential valid?
The FCI credential is valid for 36 months.
Expand Where Your Expertise Can Take You.
Cross-Platform. Cross-Industry. Professional Instructor Certification Is Here.